Counselling In Somerset

Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


When uploading an image to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


You may opt-in to saving your name, email address and website in cookies if you comment on the website. These are for your convenience so that you do not have to fill in your details again when you leave another comment. The cookies will last for one year.

Once you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

As you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. The login cookies will be removed if you log out of your account.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking. And monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

Any comment you make on the website, and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically. This is instead of holding them in a moderation queue.

Also, for users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Because of admin roles, website administrators can also see and edit that information.

What rights you have over your data

In line with all data protection laws and the GDPR, if you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. This also includes any data provided to us. As well as this, you can request that we erase any personal data we hold about you. However, this does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Emails are then sent to the email :

Your contact information

Contact information will be kept on the google email account –

Additionally, for information on written notes please refer to the GDPR and contract given at the start of counselling.

Additional information


How we protect your data

There is only one named user/Admin on this website – Lynsey Wall. The site hosts are SiteGround. Please also refer to their privacy statement to understand how they store their data.

What data breach procedures we have in place

To protect your data, there is a password protected log-in. The website runs frequent security checks and has default security embedded within the website. If you would like further information please refer to SiteGround privacy policy.

What third parties we receive data from

Please refer to Siteground for their privacy policy.

In the running of the site there are apps installed. Information will be given regarding visits to site and notifications if a message is sent / comment is made on the website.

What automated decision making and/or profiling we do with user data

When the form is completed via MailChimp that information is passed to the password protected Admin User account. For further information please refer to the privacy policy of Siteground & Mailchimp.

Industry regulatory disclosure requirements

Please refer to SiteGround Privacy / GDPR policy.